Bukan sekedar AIDA. Modern funnel TOFU MOFU BOFU dengan content mapping dan conversion goal per stage.
Tradisional AIDA (Attention Interest Desire Action) tapi reality lebih kompleks. Modern funnel: TOFU (Top of Funnel - awareness), MOFU (Middle - consideration), BOFU (Bottom - decision). Plus loyalty dan advocacy stage di after purchase.
Setiap stage butuh content berbeda. TOFU: blog SEO, social media, ads awareness, video edukasi. MOFU: ebook, webinar, comparison guide, case study. BOFU: demo, free trial, testimonial, pricing page. Loyalty: newsletter, community, exclusive offer.
TOFU: reach, impressions, video views. MOFU: lead generation, content downloads, email opens. BOFU: trial signup, demo request, conversion rate. Loyalty: NPS, repeat purchase, referral. Beda goal beda KPI.
Hitung conversion antar stage. TOFU ke MOFU 5 persen. MOFU ke BOFU 10 persen. BOFU close 30 persen. Multiply: 5 x 10 x 30 = 0.15 persen overall. Identifikasi stage paling lemah, fokus perbaiki situ. Compounding effect besar.
User tidak convert dari 1 touchpoint. Rata-rata 8-10 touchpoint sebelum purchase. Pakai multi-touch attribution: linear, time decay, U-shape, data-driven. Ini ngubah cara budget allocation antar channel.