Konten dari user lebih trustworthy dari iklan. Brand modern leverage UGC untuk authenticity dan reach.
User Generated Content: konten dibuat user tentang brand atau produk. Foto, video, review, testimoni, social media post. Lebih trustworthy 50 persen dari brand-created content (studi Nielsen). Authentic, scalable, free.
Authenticity tinggi (real user). Cost-effective (free atau bayar minimal). Scalable (banyak user produce). Boost SEO (fresh content). Higher conversion (social proof). Build community (engagement). Diversitas (banyak perspektif).
Hashtag campaign (TikTok challenge, Instagram). Reward program (re-post user content). Contest (ada hadiah untuk best content). Easy submission (link upload, pre-made template). Feature di official channel (recognition).
Wajib minta izin sebelum re-post. Pakai tools seperti TINT atau Bazaarvoice yang handle rights management. Credit creator (foto credit, mention). Terms of Service yang clear soal IP. Hindari trouble copyright.
Coca-Cola Share a Coke: nama-nama di botol jadi viral. GoPro: produk based on UGC. Apple Shot on iPhone billboard. Starbucks White Cup Contest. Doritos Crash the Super Bowl. Inspire your own.